Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can’t live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever.
In the Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
“I wanted to thank you for your time teaching the class. I enjoyed how engaging it was and thought I got a lot of information out of it.”
“Thank you for making it so fun! I honestly wasn’t expecting to laugh so much, but I really appreciate that you kept the training lighthearted and engaging.”
Audit 101 Attendees - Houston IIA
The Practical Ethics course was extremely interactive and encompassed many different subjects and situations. It was very interesting and helpful to hear several different perspectives on these issues and made you think of how you would respond in specific situations and why. I can definitely take some of the thinks I learned in this class and apply them in real-life situations.
Practical Ethics Attendee - Spring 2017
I enjoyed the class. Your delivery was unique/informal from other presentations I have been a part of and it was effective in delivering the message. I got a lot out of the last two and a half days.
Lansing IIA - November 2016
“Thank you for the wonderful presentation, it was engaging, thought provoking and I absolutely loved the synergy in the room !! I have finally taken the time to read my notes to reinforce the conversation’s leveraged from your multiple presentations….” – Attendee, St Louis IIA, Fraud Auditing and Practical Ethics
Attendee, St. Louis IIAManagerSt. Louis, MO
I really enjoyed and greatly appreciate your delivery of the message you were trying to convey. You really made the meeting very enjoyable and upbeat. I hope to attend or see you again in the future. I was just reaching out to you and letting you know what I thought of the book that I purchased from you at the meeting.
I really enjoyed the aspect of the book that you kept it in a narrative and story style. I think it made it a very quick read and also puts the skills and practices that are referenced in the book as well as your training into real world scenarios. I also really like how each chapter was broken out after the chapter with the skills sets, messages, or concepts listed instead of like a textbook format throughout the chapter. I thoroughly enjoyed reading the book. I have recommended the book to my supervisors that I think this book and your trainings would be very beneficial to all of my co-workers.
I really appreciated you letting me feel so included in your discussion and presentation. Being a younger professional who thinks they have a very strong soft skills set I still feel like I learned and took away a lot from your book and training. I hope to continuously improve my people centric skill set and hope to someday be in a position where I can make an impact as broad as you have.
Senior Auditor
Decatur, IL IIA Class – February 2016
AttendeeSenior AuditorPrivateDecatur, IL
I loved Danny’s session! He facilitated open discussion about corporate culture, which helped us all apply the lessons learned to our unique situations and organizations.
NOTE: Overall Evaluation Score – 5.0/5.0
IIA Western Regional (Anaheim) Attendee - June 2017
It was such a pleasure attending your class on yesterday, a job well done. You mentioned in the class that there were several spread sheets and charts available if we were interested. If you don’t mind I would like copies of the doc’s.
Thanks and I am sure I will be attending another one of your dynamic sessions.
Project Management - North Jersey IIA
“I enjoyed the training on Fraud and Project Management. You have a great way of keeping people engaged and interested without putting them on the spot. I found a lot of your material interesting.” -Attendee, Audit Manager
St. Louis IIA - Fraud Auditing & Practical Ethics
Thank you for leading the session on Rethinking the Audit Process. I enjoyed it a lot as you were able to engage participants throughout the day to keep it interesting and educational at the same time. Thanks again and I hope to attend and I hope to attend other trainings that you lead in the future.
Audit 2020 - Portland IIA
Danny is a great speaker and the review of the audit process is critical because many times, we might think we are being valuable to our institution, but we have some areas that we may lack. The discussions with the audience were helpful because I got to hear similarities and differences among audit shops because everyone has certain ways that they conduct their processes. As still being fairly new to internal audit, this session really opened my eyes more to the audit process and the ways that we should carry ourselves among our colleagues in the institution.