Audit Team Building

Course Field: Business Mgmt & Org
Delivery Method: Live/Internet-Based
Prerequisite: None
Level: Basic
Advance Prepration:None
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  • Seminar Overview

    An Overview on the Basics of Optimizing Team Building

     

    Participants will learn best practices on team building, member roles, decision-making and problem solving.  Additionally, we will discuss optimized leadership characteristics and conflict management.

  • Who Should Attend
    All groups who would like to further enhance their team building skills
  • Learning Objectives
    • Understand the differences in decision-making and problem solving, procedures and methods
    • Learn how to effectively communicate
    • Learn how to distinguish different types of team communication and managing team conflicts
  • Agenda

    I. Team Member Roles

    a. Task Roles

    i. Audit Staff

    ii. Audit Senior

    iii. Audit Manager

    b. Process Roles

    c. Dysfunctional Team Member Behaviors

    d. Role Versatility

    II. Team Communication

    a. Communication Process

    i. Sender – encodes

    ii.  Receiver – decodes

    b. Task Communication

    c. Process Communication

    d. Communication Channels

    i. Facts

    ii. Feelings

    iii. Values

    iv. Opinions

    e. Active Listening

    f. Giving Feedback

    III. Decision Making and Problem Solving

    a. Difference between Decision Making and Problem Solving

    b. Decision Making Procedures

    c. Decision Making Methods

    d. Problem Solving Steps

    IV. Knowledge Base

    a. Open Communications inside the Organization

    b. Knowledge is Half the Battle

    c. Working with DSR's/3rd Parties

    V. Generational Differences

    a. The Varying Generations

    b. Hot Buttons

    c. How to Treat each Generation

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